Just Culture: A Key to Quality and Safety

Course Experts: Andrew Stivers, PharmD

Course Description: This course identifies and defines medication system failures as well as compares and contrasts human error, at risk behavior, and reckless behavior. It explains how to apply just culture principles in your practice.

Credits: CEUs will be granted for pharmacists and pharmacy technicians in patient safety.

Just Culture, Patient Safety, Active Failure, Latent Condition, Systems Approach, Human Error, At-Risk Behavior, Reckless Behavior, Accountability, Punitive, Safety Science, Drift, Performance Shaping Factors, Duty to Produce an Outcome, Duty to Follow a Procedural Rule, Duty to Avoid Unjustifiable Risk, Root Cause Analysis, Shared Accountability, Risk Reduction Strategies, Legal System